This page offers an overview of the customer service distance learning programme and provides access
to free downloads for customer service, food hygiene, health & safety.
The links below give free access to Seafish/NFFF Customer
Service Skills workbook content.
Like the Fish Frying Skills qualification,
there are two self study workbooks. Customer Service, Hygiene and
Health & safety are the topics covered and candidates successful
with an on-site assessment will be issued with a Customer Service
Skills certificate. More
information on the certification process here
the links below to be taken to each section for an overview and
a link to download the pdf file.