Terms of Use and other Policies

Terms of Use

Your continued use of the Seafood Training Academy website indicates that you have accepted these terms and conditions in their entirety and without change. We reserve the right to amend these terms and conditions.

All material included on the website is intended for general information purposes only. It is not intended to be legal or professional advice. Users should take appropriate action to verify the information provided, and should not act or refrain from acting on the information contained on the the website without first verifying the information and obtaining their own legal and/or professional advice.

Information may be changed or updated without notice. We provide this website on an 'as is' basis and make no representations or warranties of any kind with respect to it or its contents and expressly disclaim all such representations and warranties. In addition, we make no representations or warranties about the accuracy, completeness or suitability for any purpose of the information and related graphics published on this website.

The information contained on the Seafood Training Academy website may contain technical inaccuracies or typographical errors. All liability howsoever arising for any such inaccuracies or errors is expressly excluded to the fullest extent permitted by law.

Neither Seafish nor any other Seafood Training Academy partners s or other representatives will be liable for loss or damage arising out of or in connection with the use of this website. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property (whether or not advised of the possibility of loss) and claims of third parties.

Notwithstanding the foregoing, none of the exclusions and limitations in the clause are intended to limit your rights as a consumer under local law or other statutory rights which may not be excluded nor in any way to exclude or limit our liability to you for death or personal injury resulting from our negligence or that of our employees or agents.

We do not accept any liability in connection with any third party sites that can be accessed through the this website and we do not endorse, approve or take responsibility for the contents of any such site.

In relation to any dispute arising out of use of the Seafood Training Academy website we and the user agree to submit exclusively to the jurisdiction of the law of Scotland.

Copyright statement

Material on this web site is the copyright of Seafish and other partners in the Seafood Training Academy. It may be reproduced without formal permission or charge for personal or in-house use. Permission to reproduce any of this material other than for personal or in-house use should be sought from:

Lee Cooper

Managing Partner

T: 01482 486482 E: academy@seafish.co.uk


Where any items on this site are being republished or copied to others, the source of the material must be identified and the copyright status acknowledged.

Permission to reproduce material does not extend to any material on this site which is identified as being the copyright of a third party. Authorisation to reproduce such material must be obtained from the copyright holders concerned.


Accessibility

We have taken steps to make this website accessible to as many visitors as possible, but our resources are limited. We are due to completly redesign and restructure the site in 2016 and will ensure complete compliance with best practices in accessibility at that time.

We are committed to ensuring that the tools and resources available on this website can be accessed by everybody.

We are always keen to hear new ways in which we can improve our service and accessibility. If you are having difficulties using this website, please contact us. If you are unable to access content on this site then please contact academy@seafish.co.uk with details of you needs and we will endeavor to provide direct access to the information your require.

This site frequently uses PDF files - or Portable Document Formats. To view PDF files, you may need to download and install a PDF reader; this can be downloaded from Adobe, who also offer their own accessibility information.

Your web browser may also contain accessibility options to make using this website easier. You should choose the browser which best suits your needs.


Privacy Policy

This website website does not store any information which could, on its own, allow us to identify individual users of this site without their permission.

When users access the eLearning programmes (Food Safety and Fish Smoking) , their computers will automatically be issued with 'cookies'. These cookies are text files which identify users' computers to the Seafish servers. The website will then create 'session' cookies, which will be used to store user preferences while exploring the site, e.g. a preference to see text-only pages.

Cookies themselves do not identify individual users, but they do identify the computer used. They are deleted on departure from the website. Cookies are not used elsewhere on this website.

Many websites, including this one, do this to track traffic flows whenever users visit the site. This is carried out by our web hosting service CWCS. For more information on CWCS and their cookie/privacy policy please visit CWCS.

This privacy statement only covers this website at www.seafoodacademy.org. This statement does not cover links within this site to other websites.


How we use cookies

In short we don't. At least as far as we know we don't. The two eLearning programmes require users to provide a name and company. This is simply so that when you complete the elearning programme's online test you can print off a completion certificate with your name and company on. This information must be entered each time you use the elearning programmes as we do not store that information.

 


Freedom of Information

One of the partners in the Seafood Training Academy is the Sea Fish Industry Authority (Seafish). The others are here. Seafish is a public body (Non departmental Public Body).

The Freedom of Information Act 2000 (FOI) establishes a general right of access to all types of recorded information held by public authorities.

This includes government departments, and as such, it applies to Seafish. This means you may request any information from Seafish, unless this information falls under one of the Act's exemptions. You are entitled to:
1.Be informed in writing by the Office on whether or not it holds the information specified by your request, and
2.If that is the case, to have that information communicated to you.

For more information about this, you can read the Act here or read the Information Commissioner's Office guidance on the Act here.

You can contact Seafish about FOI at FOI@seafish.co.uk to request information. Other partners in the Seafood Training Academy may have their own FOI advisers.


Complaints and Feedback


1.You can make a complaint to the Seafood Training Academy by email, letter, and phone call. The various contact details are noted below.

2.Any complaint received by us will be will be passed to the appropriate Academy partner for action.

3.The complaint will be logged on to a complaints register, and an acknowledgement will be issued to you within 5 working days.

4.The facts will be gathered by the Academy partner, who will prepare and issue a response within 30 days.

5.If the complaint is complicated in nature and the facts are likely to be time consuming to collate, then a revised response timescale will be given.

6.If you are not happy with the response received, then you may ask for your complaint to be put before the full partnership of the Seafood Training Academy.

7.We will consider if any improvements in the working practices and systems are required, and implement as necessary.

Please contact:

Lee Cooper

Managing Partner

Seafood Training Academy

Seafish, 7 Earls Court, Priory Park East, Hull, HU4 7DY

Tel: 01482 486482

Email: Academy@seafish.co.uk

Feedback can be addressed to Lee Cooper (above). Ideally though we would like to collect feedback and examples of how our website has helped or provided benefit by means of this online survey.